Terms and Conditions

This Agreement was last modified on 18 February 2016.

1. TERMS OF USE

Last Updated: 2026-1-24

Welcome to Bindu Hardware & Sanitary (BHS). These Terms of Use govern your access to and use of our website (https://binduhardware.com.np/) and the purchase of our products and services. By using our website, you agree to comply with these terms.

1. General Conditions

  • By accessing this website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Accuracy of Information

  • While we strive for accuracy, the information on this website (including prices, product descriptions, and stock availability) may occasionally contain errors.

  • We reserve the right to correct any errors and to change or update information without prior notice.

3. Pricing and Payments

  • All prices listed on the website are in Nepalese Rupees (NPR).

  • Prices for our products (Sanitary ware, Tiles, Kitchen Appliances, etc.) are subject to change without notice.

  • The final price of products may vary depending on delivery charges and applicable taxes.

4. Delivery and Installation

  • We provide delivery services across Nepal. Delivery timelines provided are estimates and are not guaranteed.

  • Technical support and installation guidance are provided as a value-added service but are subject to the availability of our technical team.

5. Product Warranties

  • Bindu Hardware is an authorized dealer for multiple brands (e.g., Jaquar, Somany, Kohler). Warranties for these products are provided by the respective manufacturers.

  • BHS assists in processing warranty claims and product exchanges as per the specific brand’s policy.

6. Intellectual Property

  • All content on this website, including text, graphics, logos, and images, is the property of Bindu Hardware & Sanitary and is protected by copyright laws.

7. Governing Law

  • These terms shall be governed by and construed in accordance with the laws of Nepal.

2. PRIVACY POLICY

Last Updated: 2026-1-24

At Bindu Hardware & Sanitary (BHS), we value your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or interact with our stores.

1. Information We Collect

We may collect personal information from you, including but not limited to:

  • Contact Details: Name, email address, phone number, and delivery address.

  • Transaction Info: Details about the products you purchase and payment history.

  • Technical Data: Your IP address, browser type, and how you interact with our website.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Provide customer support and after-sales services.

  • Send you updates on new arrivals, promotions, or special offers (you can opt-out at any time).

  • Improve our website functionality and customer experience.

3. Information Sharing

We do not sell your personal data to third parties. We only share your information with:

  • Delivery Partners: To ensure your products reach your address.

  • Authorized Brand Centers: For warranty registration or technical support.

  • Legal Authorities: If required by the law of Nepal.

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses “cookies” to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the site.

6. Your Rights

You have the right to request access to the personal information we hold about you or to ask for it to be corrected or deleted.

7. Contact Us

If you have any questions regarding these policies, please contact us:

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